Grout Works does miracles! We have white tile in our kitchen, entry and 4 bathrooms. I tried everything to clean the grout, but nothing worked and my grout was almost completely black. Grout Works came in and made my grout perfectly white. If I didn't see them do it, I would have sweared that they laid a new floor. I highly recommend them!
Kerri
The guys at Grout Works are great. They are true professionals in every aspect of the word. When my tile was laid the tile man used a dark brown grout that I was never happy with. Grout Works sealed my grout with a beautiful light tan colored sealer that matched my tile perfectly. They blended the color so close that you can hardly see the grout lines.
Kristin
In my previous home, I used a product from the chain home improvement center. It was a lot of effort, but worse - it did not work! When I purchased my home, I contacted Grout Works. They worked with me on the price, scheduling (they did it on a Saturday, traveling from San Antonio to Round Rock) and educating me. They did not even ask for a deposit. I paid after the job was done and I was satisfied. This company is the best and well worth the money.
I just had the grout restored in my 18 year-old marble floor and the results were superb. My floor had missing grout and all if it was discolored and/or cracking. They restored the missing grout and re-colored and perfectly matched it to blend with the marble and baseboards. I will never have to worry about the grout again, as there proprietary sealer is permanent. Grout Works is family owned and I have to highly recommend the owner Chad Hinz. Trust me, I have dealt with a "gazillion" contractors over the years, and this guy and his product are really great and worth every cent.
Mark
I had a local carpet company steam clean my grout, and it did not look much different than before they started. After having two other companies give me quotes I called Grout Works.
Grout Works price was almost half of his competitors. They made the tile in my sunroom, two baths and shower look brand new. Thanks guys!
Matt
The guys at Grout Works are truly a pleasure to work with. They are professional, courteous, very neat and true perfectionist's. I was ready to rip out my entire shower and those guys made it look spectacular.
Samantha
I had my grout sealed by Grout Works over 8 years ago. Several weeks after they sealed it I opened my closet and noticed that a bottle of Indian ink had broken open and spilled all over the grout. As you can imagine, I thought my grout was ruined. I took a wet rag and wiped the ink off and every bit of it came right out of the grout. Their grout sealer is top notch. Eight years later my floor still looks like the day they did it.
Edward
John and Tom,
Thank you for your professional work and mostly your dedication to making sure we knew about the product, how it was applied and how it would perform in the future.
Sometimes the consumer has to accept "good enough" because a number of companies are just "powering through" their job to get to the next one. The two of you acted like we were the only clients you had, and you were more critical than we were on the quality and appearance of the end result.
Our floors look better than new. It's not just getting the grout cleaned and protected, the coordinated coloring process added to the grout sealer made the tiles blend into an almost solid look to the floor. "SPECTACULAR" is the right adjective to describe our floors, thank you again for your product and workmanship.
Fred and Phyllis Voight
Thanks for upgrading my tile floors in the kitchen and laundry room, it is a vast improvement. My ten year old floor looks brand new! I will not hesitate to give you a call for future jobs.
Brenda G.
Tom/John,
Again, thanks for a job well done. You and John provide a much needed service and I'll be sure to let others know. The floors look incredible. Everything is clean and uniform. The difference is unbelievable. Your attention to detail and quality will surely play a big part in your success. Both Cindy & I very much appreciated how friendly and personable you both were. It was a pleasure having you in our house for the day. The results speak for themselves.
Thanks again
Ron & Cindy J
It is rare to find a business where service is truly the number one product. Grout Works SA is such a business and the owners Tom Haese and John McInnis are two of the nicest guys you will ever meet. They go out of their way to explain the process and finished product, at the end of my own experience I had a pristine shower floor- newly grouted, and master bathroom floor- cleaned and color/sealed. I have been waiting for just such a company to come along to help solve my bathroom grout dilemmas and Grout Works SA answered my email, promptly came out to my home, and solved my grouting problems. I will recommend Grout Works SA to everyone I know with grouting needs. My shower and tile floor look like new! Welcome to San Antonio Grout Works SA!
Susan W. - Realtor
The thought of redoing your grout can be frightening. Having someone recolor it can be just as frightening if you have not seen their work. Rest assured that these guy's deliver. From our tired old moldy grout to a beautiful.....better than original look. Tom and John brought their "A" game. They show up on time, leave absolutely no mess, and go out of their way to make sure you are completely satisfied....all on a budget! Skeptical about their products and promises, "do not be". We were also, and are now so glad we had them do a complete clean and color seal of all our rooms.... you will be glad also.
Jeff W.
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My floors look FAR BETTER than new! I am amazed at how happy I am with this, and I understand that your concern will be the "long run" appeal. Here is what I have learned, which has been backed up by a couple of friends of mine in the flooring industry: At first I thought that Grout Works' instructions for the floor care were going to be hard to follow, but after talking to a retired tile manufacturer, I am certain that it was I who was doing the floors all wrong all along! Let me explain further:
I had always thought that STRONG powerful cleaners were the only way to go when cleaning. Well, this is the furthest method from any recommended method. I should have been using the "1)vacuum first, 2)gentle soap in hot water, then 3)dry with a clean towel" method all along. I have BLEACHED, AMMONIA'D, VINEGARED, PEROXIDED, ACID CLEANED my floors to DEATH in the past, and now I am looking at this in a totally new way. It is not just Tom and Grout Works that promotes "gentle cleaning". The grease cutting power of a dish liquid is ample enough in a bucket of hot water to really do what it needs to do, based on those who know floors and grout. I researched it thoroughly.
PROBLEMS will only occur after your job is done if you "dig and scrape" at the sealed grout lines. I would keep pets off my flooring for the recommended time (check with Tom) if I were you, AND I would allow the final curing (a few days) to take effect before doing anything aggressive to your flooring....even mopping with the gentle cleanser will not be necessary for a long period.
FINALLY, and the MOST exciting part is that my NEW daily floor cleaning method since this job is so easy: I will dust with a microfiber Big Broom for about 60 seconds in each room. This will mean that I am only vacuuming once a week or so and mopping when needed.
You will love the look!
Allie
Tom and John; There is nothing that compares to the satisfaction that I am still experiencing by having more time to do things for my home OTHER than dedicating hours on end to cleaning my floors (and hating my grout). You not only allowed me to feel pride once again in my beautiful home, you gave me the best product education I have ever received for a service rendered. You went into specifics on making my custom floor's beauty and durability last for years, which is what I have always wanted. I can't say enough about the freedom you have given me. To top it all, your professionalism balanced with your kind and fun attitudes kept me happy during your entire visit. I have NEVER met proprietors who displayed as much concern about their customers as you two. You are the best!
Allie
Grout Works LLC ®
Tile Grout Cleaning and Color Sealing
Perfecting the art of grout restoration since 1994
America's Premier Tile Grout Cleaning and Color Sealing Company
Michael Johnson did a FANTASTIC job restoring our kitchen counters to like new. The job took a little longer than we'd estimated and involved more work, but I couldn't be more pleased. Michael hesitated to charge more than his estimate, but given the extra work he did and the professional job, I felt the minor additional charge was more than justified. One of the other companies that bid on the job was going to charge me $250 to replace one tile. Michael charged less than half of that for the extra work we had done. I'll be singing his praises all around Oakland and among my online friends.
Joanne S.
Thank you to Gregory for exhibiting the three P's - Promtness, Professionalism, and Perfection. Our c. 1938 bathroom tub/shower was regrouted and restored beautifully as promised. I have filed your information away as I know we will have some other projects in the future.
Chris (Richmond, VA)
We agree with others that said its rare to find true professionals like Grout Works. Jay and Joe gave the initial bid and quickly realized that the job was more difficult than first thought. When most jobs of our size (400sqft kitchen/bath/laundry room)would take a day, we realized half way through the second day they under bid the job. We have never approached vendors and offered to pay more than the bid, but the job was so good...like new...we offered to pay them what we thought the job was worth. We want them to come back and do other jobs and in this way they know we appreciate everything they do...way to go!
Eric and Belinda (Mandeville, LA)
